Mission

Our founders are relentless in their pursuit of opportunities to leverage innovative technology to bring more efficiency, value and customer satisfaction to U.S. Healthcare.

More urgently than ever, the health and well-being of our communities can ill-afford the weight of administrative friction and operational delays that plague current methods of managing prior-authorization requests for medical procedures from providers in the field.

During overlapping tenures at BCBSMN, Michael and Kurt recognized their unique ability to transform how we facilitate prior-authorizations, and a chance to help more patients get what they need most — the right care, at the right time, with less hassle. They founded Itiliti to deliver the

Era of Medical Policy Optimization

Team

Michael Lunzer

Michael Lunzer

Co-Founder/CEO

Michael is a serial entrepreneur with a track record of delivering ROI through companies that leverage technology to optimize sectors plagued with inertia. He co-founded the first-ever technology-based vendor management system (VMS) for the staffing industry, acquired in 2002 by PeopleClick. Under Michael’s leadership, by 2005 the business processed $2 billion in annual revenue from customers using the VMS platform to manage their staffing needs – tasks previously handled with mere paper and pen.

Michael then co-founded Warm Health to replace the cumbersome process of care management communications with plan members with a virtual assistant. Altegra Health (now Change Healthcare) acquired Warm Health in 2012. Michael remained at Change Healthcare serving as business leader of the Smart Connect product until joining Blue Cross and Blue Shield of Minnesota as an Entrepreneur-in-Residence in 2018.

While at BCBSMN, Michael observed a vital opportunity to optimize the slow and friction-filled process for applying, authorizing and improving medical policies. Michael and Kurt incubated Itiliti Health inside BCBSMN.

Kurt Hulander

Kurt Hulander

Co-Founder/COO

A seasoned executive from the direct-to-consumer space, Kurt’s career shows an ability to develop and execute elegant solutions that address areas of high friction and unnecessary cost in various industries. In his eleven years with Minneapolis-based Best Buy, Kurt led the consumer health technology initiative and a national roll-out of new health technology products to more than 1,000 Best Buy stores across the U.S. in 2011.

In his tenure as Product and Innovation Leader for Blue Cross and Blue Shield of Minnesota, Kurt designed and launched the first-ever Blue Cross Retail Store, which his team debuted on budget and on time in less than 100 days in 2014. In full operation, BCBSMN’s three retail stores earned a Net Promoter score of 95. (Now virtual, they are called Blue Cross Retail Centers.) Also for BCBSMN Kurt launched a number of consumer-facing disease management services, most notably, a diabetes solution that achieved a 98-percent enrollee retention rate year-over-year and reduced average A1c by over 1.5 points.

Scott Holt

Scott Holt

CTO

Scott has a reputation for building exceptionally secure and highly dependable technology platforms. Scott co-founded Enable Data LLC, a leading provider of advanced data, applications and cloud engineering services. Scott’s deep understanding of healthcare payer requirements was forged over 10 years leading major projects at UnitedHealthcare and four years at Medica Health plan in Minnesota. Scott first worked with Michael as a technology leader at the vendor management company acquired by PeopleClick. He is a Certified Information System Security Professional (CISSP) and an active member of the Information Systems Audit and Control Association (ISACA).

Marise Condon

Marise Condon

SVP of Sales

Marise Condon is a seasoned health care executive with deep experience in clinical care management, population health, healthcare technology, quality improvement and health care analytics. Marise has contributed to rapid company growth through sales and partnership development with several organizations. She has previously held leadership roles at Casenet (a Centene company), Altegra Health (now Change Healthcare), 3M HIS, and PopHealthCare, a risk bearing national medical group providing medical care in the home to high cost, complex health plan members.

Marise began her healthcare career as an CV-ICU nurse at the prestigious Texas Heart Institute in the Houston Texas Medical Center. Marise later moved to Memorial Hermann Hospital as a Shock Trauma Life Flight RN, EMT-P joining the first team under the direction of Red Duke, M.D. Since transitioning from direct clinical care, Marise has used her foundational expertise and experience to develop and drive revenue in new healthcare markets.

A graduate of Texas Woman’s University, Marise currently resides in her native hometown, Houston, TX with her rescue dogs and cats. She is also is passionate about her American Saddlebred show horses and her love of entertaining, aviation and traveling the world.

Advisory Board

Dr. Bennett Clark

Dr. Bennett Clark

Board Advisor

Dr. Bennett Clark’s career has spanned healthcare leadership, academic medicine and clinical practice. Most recently, he served as Chief Medical Officer of Livio Health, where he led care design, clinical teams and provider partnerships. Under Dr. Clark’s leadership, Livio grew from a single-provider, single-patient house call business into a multi-platform supportive care service for more than a thousand patients across Minnesota. Dr. Clark has also led population health partnerships between national payers and firms in care delivery and pharmacogenomics, with an eye to improving patient outcomes through predictive approaches to medication prescribing and timely clinical intervention.

Dr. Clark’s clinical background is in internal medicine and hospital medicine.

Prior to joining Itiliti, Dr. Clark served on faculty at Yale and Johns Hopkins, where his research focused on transitions of care and medical education. Dr. Clark also enjoys writing about medicine for the public at large, and his essays on American medical culture have appeared in Annals of Internal Medicine and The Journal of the American Medical Association.

Dr. Clark earned his medical degree from Stanford and completed his residency in the Osler Program at Johns Hopkins, where he went on to serve as a Chief Resident and Assistant Chief of Service. He is an Adjunct Assistant Professor of Medicine at the Johns Hopkins School of Medicine.

Matt Cunningham

Matt Cunningham

Board Advisor

Matt Cunningham has more than 14 years of operations experience with eviCore healthcare where he helped scale the company from $20 million in annual revenue to its status as one of the largest healthcare benefit services company in the industry. Matt’s tenure with eviCore included roles such as Executive Vice President of Utilization Management and Executive Vice President of M&A Integrations and Operational Excellence. Earlier, in senior roles with the eviCore division known as CareCore, Matt served as both Chief Information Officer and SVP of Value Improvement Programs where, among other responsibilities, Matt led the innovation department focused on healthcare data integration and artificial intelligence.

Prior to his career in healthcare, Matt spent nine years in the United States Army in both light and mechanized infantry units. Matt served as the 2nd Ranger Battalion and Infantry Company Commander during the 2003 invasion of Iraq and the counter insurgency operations that followed.

Outside of his work in healthcare, Matt invests his time in grass roots community business development focusing on early-stage healthcare technology companies and the arts. Matt earned a B.S. Civil Engineering from the United States Military Academy at West Point.

Bud Flagstad

Bud Flagstad

Board Advisor

Bud brings more than 30 years of experience across different industries including Healthcare, Financial Services, Medical device, and direct-to-consumer marketing to his work with Itiliti Health. Most recently Bud held the position of Senior Vice President of UnitedHealth Group Research & Development and was responsible for driving efforts in consumer and provider engagement to reduce health care costs, increase access to high-quality care, enhance system efficiency and efficacy, and empower consumers to maintain or improve their health and wellness. During his time at UnitedHealth Group, he spearheaded numerous innovative products, services, partnerships, and acquisitions.

A senior leader in the healthcare technology space, Bud has presented UHG’s products, services and capabilities at numerous events and conferences, including the industry-leading Consumer Electronics Show (CES). In June 2011, he assembled and hosted “The Future of Mobile Health and Technology” (Internet Week New York) thought-leadership panel that explored the effect of mobile applications and social media on personal health management now and in the near future. Bud earned his Bachelor of Science in Computer Science and Business Administration at Minnesota State University.

Cynthia Hallam

Cynthia Hallam

Board Advisor

Cynthia is a registered nurse and senior healthcare professional with several years of clinical management, program development and implementation experience. Over her career, she has held leadership roles with CIGNA, Aetna, Blue Cross and Blue Shield of Louisiana, and Wellcare where she developed clinical policies and led care management teams and programs across multiple lines of business. Ms. Hallam currently works with companies like Itiliti to enhance their relevance for clinical environments, streamline operations and lend support to technical projects. She joined our Advisory Board in 2020.

Matt Maurer

Matt Maurer

Board Advisor

Matt is a senior technology executive with more than a decade of experience in the healthcare and startup ecosystems, and he is an expert in the workflow and administrative hurdles that confront payers and providers. Matt founded the healthcare navigation startup, Stroll, where he rode three consecutive exits into a leadership role with global healthcare giant, Cigna. Matt has recently returned to his entrepreneurial roots as Vice President of Strategy and Business Development for Robin Healthcare, which uses AI to remove administrative friction from the practice of medicine so that doctors can do what they do best—treat patients. Driven once more by his passion to make healthcare more efficient and effective for all, Matt agreed to join the Itiliti Advisory Board in 2020.

A.R. Weiler

A.R. Weiler

Board Advisor

A.R. Weiler is an innovative, outcomes-oriented leader with a passion for building and scaling healthcare businesses, and in the process delivering transformational growth by increasing revenues and bottom-line results.

Mr. Weiler was CEO of Livio Health Group, an innovative care delivery provider owned by the parent of Blue Cross of Minnesota, a $13 billion health plan. In this role, he led various clinical businesses including a mobile/onsite primary care practice for vulnerable populations, as well as a de novo palliative care service, utilizing a risk-bearing value-based population health care model.

From 2012 through 2016, Mr. Weiler was President and CEO of Healthsense, Inc., where under
his focused leadership the company developed a technology-enabled passive remote monitoring system that improved care for the frail elderly and chronically ill while delivering cost savings. Healthsense earned several prestigious industry awards for its innovation and
excellence in healthcare, and the company was subsequently acquired by GreatCall, Inc. in December 2016.

Prior to Healthsense, Mr. Weiler held several executive leadership positions in the healthcare industry, including Senior Vice President of Payer Services for Change Healthcare (acquired by
The Blackstone Group in 2012); Senior Vice President of Partnerships for Virgin Pulse, a member of Sir Richard Branson’s Virgin Group; Senior Vice President of Provider Sales and Account Management at OptumInsight, a division of UnitedHealth Group; and Vice President of Oracle’s North America Healthcare division.

Mr. Weiler earned a degree in Computer Science from Harvard University, and lives
with his physician wife and family in Minneapolis, Minnesota.