Chad 
Frank

COO

With more than 25 years in the software industry, including 24 in SaaS, I bring a breadth of experience that allows me to support Itiliti Health’s mission from multiple angles. Throughout my career, I’ve worked across a range of industries including talent management, vendor management, employment compliance, and business intelligence. I’ve held roles in product marketing, product management, pre-sales, solutions architecture, and sales—giving me a unique ability to understand different perspectives when growing a company.

 

At Itiliti Health, I serve as Chief Operating Officer and Chief Product Officer, supporting operational growth and working closely with our CEO to drive client success and product strategy. I’m passionate about helping our team scale with intention while ensuring we’re always aligned with the needs of the market. I’m proud to be part of an organization focused on making prior authorization more efficient and cost-effective for payers, ultimately improving the healthcare experience for everyone involved.

 

Outside of work, I find joy in the outdoors. Whether it’s downhill skiing, fishing, or capturing nature through landscape and travel photography, the woods, water, and mountains are my favorite places to reset and recharge.